Week 2015 10 27

Annual Review of Anthropology, 44:

Virtuality
-Bonnie Nardi [Publisher] [Google Scholar]

Journal of Service Management, 26(5):

Firm self-service technology readiness
-B. Ramaseshan, Russel Philip Kingshott and Alisha Stein [Publisher] [Google Scholar]
Online customer engagement: Creating social environments through brand community constellations


-Wafa Hammedi, Jay Kandampully, Ting Ting (Christina) Zhang and Lucille Bouquiaux [Publisher] [Google Scholar]

Strategic Management Journal, 36(12):

Unpaid crowd complementors: The platform network effect mirage
-Kevin J. Boudreau and Lars B. Jeppesen [Publisher] [Google Scholar]