How Physical Stores Enhance Customer Value: The Importance of Product Inspection Depth
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Platform Exploitation: When Service Agents Defect with Customers from Online Service Platforms
--Qiang (Kris) Zhou, B. J. Allen, Richard T. Gretz and Mark B. Houston [Publisher] [Google Scholar]
Machine Learning for Creativity: Using Similarity Networks to Design Better Crowdfunding Projects
--Yanhao “Max” Wei, Jihoon Hong and Gerard J. Tellis [Publisher] [Google Scholar]
How Consumer Orchestration Work Creates Value in the Sharing Economy
--Daiane Scaraboto and Bernardo Figueiredo [Publisher] [Google Scholar]
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