Journal of Consumer Research, 42(6):
Navigating by the Stars: Investigating the Actual and Perceived Validity of Online User Ratings
-Bart de Langhe, Philip M. Fernbach, and Donald R. Lichtenstein [Publisher] [Google Scholar]
Amazonian Forests and Trees: Multiplicity and Objectivity in Studies of Online Consumer-Generated Ratings and Reviews, A Commentary on de Langhe, Fernbach, and Lichtenstein
-Robert V. Kozinets [Publisher] [Google Scholar]
Imperfect Progress: An Objective Quality Assessment of the Role of User Reviews in Consumer Decision Making, A Commentary on de Langhe, Fernbach,and Lichtenstein
-Itamar Simonson [Publisher] [Google Scholar]
Objective vs. Online Ratings: Are Low Correlations Unexpected and Does It Matter? A Commentary on de Langhe, Fernbach, and Lichtenstein
-Russell S. Winer and Peter S. Fader [Publisher] [Google Scholar]
Star Wars: Response to Simonson, Winer/Fader, and Kozinets
-Bart de Langhe, Philip M. Fernbach, and Donald R. Lichtenstein [Publisher] [Google Scholar]
The Hidden Cost of Personal Quantification
-Jordan Etkin [Publisher] [Google Scholar]
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