12 July 2020

Week 2020 07 14

Journal of Service Research, 23(3):

What Gets Measured Gets Done: Can Self-Tracking Technologies Enhance Advice Compliance?
--Kristina Wittkowski, Jan F. Klein, Tomas Falk, Jeroen J. L. Schepers, Jaakko Aspara, and Kai N. Bergner [Publisher] [Google Scholar]

Consumers Complain More Fiercely Through Small-Screen Devices: The Role of Spatial Crowding Perception
--Yuanyuan Zhou, Bin Tian, Tingting Mo, and Zhuoying Fei [Publisher] [Google Scholar]

Access-Based Services as Substitutes for Material Possessions: The Role of Psychological Ownership
--Martin P. Fritze, André Marchand, Andreas B. Eisingerich, and Martin Benkenstein [Publisher] [Google Scholar]

Psychology & Marketing, 37(8):

Interactive music for multisensory e‐commerce: The moderating role of online consumer involvement in experiential value, cognitive value, and purchase intention
--Angel Hsing‐Chi Hwang, Jeeyun Oh, Angeline Close Scheinbaum [Google Scholar]



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