Week 2016 08 30

Journal of Retailing, 92(3)

To Keep or Not to Keep: Effects of Online Customer Reviews on Product Returns
-Alec Minnema, Tammo H.A. Bijmolt, Sonja Gensler, Thorsten Wiesel [Publisher] [Google Scholar]

A Bigger Slice of the Multichannel Grocery Pie: When Does Consumers’ Online Channel Use Expand Retailers’ Share of Wallet?


-Kristina Melis, Katia Campo, Lien Lamey, Els Breugelmans [Publisher] [Google Scholar]
Feeling Close From Afar: The Role of Psychological Distance in Offsetting Distrust in Unfamiliar Online Retailers
-Peter R. Darke, Michael K. Brady, Ray L. Benedicktus, Andrew E. Wilson [Publisher] [Google Scholar]

The Effectiveness of E-tailers’ Communication Practices in Stimulating Sales of Niche versus Popular Products
-Brinja Meiseberg [Publisher] [Google Scholar]

Cross-Channel Effects of Price Promotions: An Empirical Analysis of the Multi-Channel Grocery Retail Sector
-Els Breugelmans, Katia Campo [Publisher] [Google Scholar]

Does Greater Online Assortment Pay? An Empirical Study Using Matched Online and Catalog Shoppers
-Junzhao Ma [Publisher] [Google Scholar]