Week 2018 06 26

Journal of Business Research, 90:

Beauty is truth: The effects of inflated product claims and website interactivity on evaluations of retailers' websites
-Ana Dolores Franco Valdez, Alfonso Valdez Cervantes, Scott Motyka [Publisher] [Google Scholar]

The effects of online reviews on service expectations: Do cultural value orientations matter?
-Prithwiraj Nath, James Devlin, Veronica Reid [Publisher] [Google Scholar]
Journal of Retailing, 94(2):

Why is Price Dispersion Higher Online than Offline? The Impact of Retailer Type and Shopping Risk on Price Dispersion
-Hejun Zhuang, Peter T.L. Popkowski Leszczyc, Yuanfang Lin [Publisher] [Google Scholar]

Journal of Service Management, 29(3):

Dynamics between social media engagement, firm-generated content, and live and time-shifted TV viewing
-Vijay Viswanathan, Edward C. Malthouse, Ewa Maslowska, Steven Hoornaert, and Dirk Van den Poel [Publisher] [Google Scholar]

Beyond the dyadic: customer engagement in increasingly networked environments
-Matthew Alexander, Elina Jaakkola, Linda D. Hollebeek [Publisher] [Google Scholar]

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